Documentation and Training

Knowledge empowers. Implementing a new tool is not enough. Its functionality must be understood, and documentation and training are CCI's tools for conveying that information to users. Our highly skilled staff includes documentation specialists, technical trainers, graphic designers, information architects, business analysts, and project managers.

CCI offers complete documentation and training services, including all phases of design, development, and delivery. We will work with you to event successful change through standards, people, and project experience.

Our documentation expertise includes:

- User Manuals
- Reference Manuals
- Table of Contents and Introductions
- Indexes and Glossaries
- Procedures
- Job Aids and Quick-Reference Cards
- Online Help
- Training Materials
- Help Desk Support Materials

CCI’s training materials expertise includes:

- Training manuals
- Training aids
- Short cut learning aids
- Customized training exercises
- Training presentations
- Hands-on training delivery

CCI excels at seeing the total picture while attending to details. We assist our clients with changes necessary to their work environments incurred by new IT systems.